Property managers must approve dozens of bills for payment daily. Of these bills, the majority are almost always utility bills!Trying to intelligently decipher and understand a utility bill is like trying to read Latin when you don’t have a translation book.
Utility Audits, Energy Audits, Conservation, Equipment Upgrades, Retrofitting, Rebates and Brokering … But In The Right Order! WHY IT IS IMPORTANT TO DO ALL IN THE RIGHT ORDER!
Lack of Expertise – Employees not up to date on all changes, new rates, data input errors, employee turnover, etc.Too Small Staff & Budget – Too many projects, inadequate personnel to cover service area and number of customers and calls, cannot read meters every month, etc.
“The Los Angeles Department of Water and Power doesn’t expect to completely work through problems associated with a new computer billing system that resulted in revenue shortfalls until year end”, according to The Bond Buyer on February 25th, 2016.