Board members and homeowners look to community managers for professional guidance on managing their associations for long-term sustainability and sound economic advice. As October, 2016 approaches, it is budget review and approval time for most businesses and associations.
Property managers must approve dozens of bills for payment daily. Of these bills, the majority are almost always utility bills!Trying to intelligently decipher and understand a utility bill is like trying to read Latin when you don’t have a translation book.
Utility Horror Tales… "There are more frightening things than goblins and ghouls" In light of the upcoming Halloween season…. the following stories are just a few of the more horrific tales from the company files. Since 1989 we have seen the utility companies misread, misbill, miscalculate, mispring, miscount, mistake, misconstrue, misinform, misguide and mismanage – […]
Utility Audits: Why You WANT Future Utility Savings! Often, there are cheaper utility rate schedules available for your utilities than the one you are currently being billed on! Your utility provider is under no obligation to make sure you have the best rate for your needs and they have no financial incentive to do so! […]
A RECAP OF 2013 AND 2014 The History Late in 2013, LADWP implemented a new customer billing system that replaced its 40-year old customer billing system. What happened next is, as they say, history… There were so many billing errors, delayed bills, estimated bills, poor customer service and overall confusion for both customers […]