sewer bills

INCREASING UTILITY COSTS? WE HAVE A SOLUTION FOR YOU.

I have a riddle for you.    What happens when you take increasing utility costs and a drought and cross it with a group of managers?   Don 't   know yet? You get Pacific Utility Audit. Who are they? They are a dedicated company whose founders were originally property managers themselves.   During the drought in 1989 […]

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LOS ANGELES D.W.P. BILLING PROBLEMS….

A RECAP OF 2013 AND 2014   The History Late in 2013, LADWP implemented a new customer billing system that replaced its 40-year old customer billing system. What happened next is, as they say, history…   There were so many billing errors, delayed bills, estimated bills, poor customer service and overall confusion for both customers […]

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There’s Gold in Your Utility Bills!

There's Gold in Your Association's Utility Bills!        By;  Erin Kelly As a prior property manager, I approved approximately two dozen bills daily! Of these bills, the majority were almost always utility bills.   Trying to intelligently decipher and understand a utility bill is like trying to read Latin when you don't have a  translation […]

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Doesn’t a utility audit create more work for the property manager and/or management company?

True or False: Utility Audits Create More Work When managers of businesses or associations look into a utility audit, they often have several common misconceptions about the process. Among their list of concerns, this question tends to pop up frequently: Won’t a utility audit require a lot of work from our property manager, business owner, […]

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The Phantom Water Meter

The Phantom Water Meter   An association once called upon Pacific Utility Audit with a strange problem: They had paid 10 monthly water bills for years without being able to track down each water meter on their property.   A community board member spent hours of his free time trying to find the elusive water […]

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