“The Los Angeles Department of Water and Power doesn’t expect to completely work through problems associated with a new computer billing system that resulted in revenue shortfalls until year end”, according to The Bond Buyer on February 25th, 2016.
L.A.D.W.P. Reimburses $231,473.54 to Multiple Associations! Since the Los Angeles Department of Water and Power introduced its new billing system in the fall of 2013, there have been numerous delayed bills, rebills, estimated bills and incorrect bills. At the present time, these billing problems are still ongoing, with D.W.P. trying to shift the blame […]
Sub-metering and L.A.D.W.P.: What You Don't Know Could Cost You In the past, residents were not responsible for utility costs. The typical resident would only be responsible for paying rent and could use an unlimited amount of utilities. This has caught the attention of regulators, environmentalists and property owners and has resulted in a dramatic […]
A RECAP OF 2013 AND 2014 The History Late in 2013, LADWP implemented a new customer billing system that replaced its 40-year old customer billing system. What happened next is, as they say, history… There were so many billing errors, delayed bills, estimated bills, poor customer service and overall confusion for both customers […]