Water

LOS ANGELES D.W.P. BILLING PROBLEMS….

A RECAP OF 2013 AND 2014   The History Late in 2013, LADWP implemented a new customer billing system that replaced its 40-year old customer billing system. What happened next is, as they say, history…   There were so many billing errors, delayed bills, estimated bills, poor customer service and overall confusion for both customers […]

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Can a Condo Association Demand Bulk-Rate Water Billing?

  Can a Condo Association Demand Bulk-Rate Water Billing? If you feel your association is being overcharged for water service, there are steps you can take toward resolving the problem.   Q. We are a condominium association receiving water from a utility company that bills each individual condo. Most owners occupy their units for only […]

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Pay for Performance Utility Auditing: How It Benefits You

Pay for Performance Utility Auditing: How It Benefits You Do you suspect utility services cost too much — but don’t know what to do about it? Find out for sure with help from a utility audit that costs you nothing out of pocket. If your business or association could recoup hundreds or thousands of dollars […]

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