The Lighter Side
We were started by community managers as a resource for other community managers dealing with increasing utility costs! We are a dedicated company whose founders were originally community managers themselves. As community managers, we had access to dozens of contractors and professionals for everything from repairs, landscaping, accounting, reserve studies, painting, legal advice etc. but […]
Utility Horror Tales… “There are more frightening things than goblins and ghouls” The utility companies miscalculate utility bills for many customers. This article explains some of these utility bill overcharges In light of the upcoming Halloween season…. the following stories are just a few of the more horrific tales from the company files. Since 1989 […]
Lack of Expertise – Employees not up to date on all changes, new rates, data input errors, employee turnover, etc.Too Small Staff & Budget – Too many projects, inadequate personnel to cover service area and number of customers and calls, cannot read meters every month, etc.
Utility Horror Tales… “There are more frightening things than goblins and ghouls” In light of the upcoming Halloween season…. the following stories are just a few of the more horrific tales from the company files. Since 1989 we have seen the utility companies misread, misbill, miscalculate, mispring, miscount, mistake, misconstrue, misinform, misguide and mismanage – […]
There’s Gold in Your Association’s Utility Bills! By; Erin Kelly As a prior property manager, I approved approximately two dozen bills daily! Of these bills, the majority were almost always utility bills. Trying to intelligently decipher and understand a utility bill is like trying to read Latin when you don’t have a translation […]
The Phantom Water Meter An association once called upon Pacific Utility Audit with a strange problem: They had paid 10 monthly water bills for years without being able to track down each water meter on their property. A community board member spent hours of his free time trying to find the elusive […]