When speaking with many community managers, I often hear this: “We will just install water sub-meters” in response to their ever increasing water and sewer utility costs. However, this choice is much more complicated and treacherous than it seems.
Sub-metering and L.A.D.W.P.: What You Don't Know Could Cost You In the past, residents were not responsible for utility costs. The typical resident would only be responsible for paying rent and could use an unlimited amount of utilities. This has caught the attention of regulators, environmentalists and property owners and has resulted in a dramatic […]
A RECAP OF 2013 AND 2014 The History Late in 2013, LADWP implemented a new customer billing system that replaced its 40-year old customer billing system. What happened next is, as they say, history… There were so many billing errors, delayed bills, estimated bills, poor customer service and overall confusion for both customers […]
Pay for Performance Utility Auditing: How It Benefits You Do you suspect utility services cost too much — but don’t know what to do about it? Find out for sure with help from a utility audit that costs you nothing out of pocket. If your business or association could recoup hundreds or thousands of dollars […]